Terms & Conditions

Terms and Conditions

Effective Date: [Date]

Welcome to [App Name], an on-demand transportation service. By using our app or website (the "Service"), you agree to the following terms and conditions (the "Terms"). Please read them carefully before using the Service.

1. Acceptance of Terms

By accessing or using the Service, you agree to comply with and be bound by these Terms, as well as our Privacy Policy. If you do not agree with these Terms, you should not use the Service.

2. Eligibility

You must be at least [age requirement, e.g., 18 years old] to use the Service. By using the Service, you confirm that you meet the eligibility requirements.

3. User Account

To access the Service, you may be required to create an account. You are responsible for maintaining the confidentiality of your account details, including your username and password, and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.

4. Services Provided

[App Name] provides a platform that connects passengers (users) with drivers offering transportation services. The platform allows users to request rides, and drivers to accept or reject them.

5. Pricing & Payments

By using the Service, you agree to pay for the rides you request. The price for the rides will be calculated based on factors such as distance, duration, demand, and additional fees. Payments are processed through the app via [payment provider, e.g., credit cards, PayPal, etc.]. You are responsible for all applicable taxes and charges.

6. Ride Safety & Conduct

• Passengers and drivers are expected to behave respectfully and follow all local laws and regulations during the ride.
• Passengers should not engage in illegal activities, disruptive behavior, or activities that compromise the safety of others.
• Drivers must comply with local driving laws and ensure the vehicle is safe for transportation.

7. Cancellation Policy

You can cancel a ride within [time limit, e.g., 5 minutes] without any charges. After that period, cancellation fees may apply, depending on the circumstances.

8. Insurance & Liability

[App Name] provides a platform for transportation but is not responsible for the actions or conduct of drivers. Each driver should carry their own insurance for their vehicle. We are not liable for any accidents, damages, or injuries that occur during a ride.

9. User Content

You may be required to submit certain content (e.g., feedback, reviews) through the Service. By submitting content, you grant [App Name] a license to use, display, and distribute such content in connection with the Service.

10. Termination

We reserve the right to suspend or terminate your account if you violate these Terms, engage in illegal activities, or abuse the Service. Termination may result in the loss of access to the Service.

11. Modifications to the Service

We reserve the right to modify or discontinue the Service, in whole or in part, at any time and without prior notice. We may also update these Terms from time to time, and we will notify users of any significant changes.

12. Dispute Resolution

Any disputes between you and [App Name] will be resolved through binding arbitration. You agree that any claim or dispute must be resolved through individual arbitration, and not in any class or representative proceeding.

13. Limitation of Liability

To the maximum extent permitted by law, [App Name] is not liable for any indirect, incidental, special, or consequential damages arising from the use of the Service. Our liability is limited to the amount you paid for the ride, if applicable.

14. Privacy

Your use of the Service is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

15. Governing Law

These Terms are governed by the laws of [jurisdiction]. Any legal action related to these Terms must be filed in the courts of [location].

16. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

• Email: [contact email]
• Phone: [contact number]
• Address: [physical address]